We looked at affordable yet feature-rich VoIP providers to help you settle on the perfect phone system. Which service offers ...

WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...

Moosic is making progress on regulations for data centers. The borough’s planning commission reviewed a proposed data center ordinance Wednesday, receiving feedback from a crowd of residents and, for ...

The Federal Communications Commission voted Thursday to look into the use of offshore call centers and ways to require phone operators to be proficient in “American Standard English.” The FCC is ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Spectrum is closing its call center in Appleton, according to a Charter Communications notice on March 18 to the Wisconsin Department of Workforce Development. The notice to DWD said Spectrum, the ...

GRAND FORKS — The city of Grand Forks is working to put together a new bid for an LED scoreboard project at the Alerus Center, a process that should provide local businesses an opportunity to offer ...

Krisp now improves comprehension on both sides of the call, reducing repetition and cognitive load, while accelerating resolution. Krisp today announced customer-side Accent Conversion, a real-time, ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

This blog post was authored by 40 Under 40 Class of 2025 alumni Trevor Walker, PE, SE, Vice President, JLL Project and Development Services. A successful data center project is built long before the ...

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