As the number of refugees grow around the world, ensuring the greatest impact and success requires flexible funding to power the most important parts of the IRC: the people, the innovation, and the ...

The Women’s Resilience Center (WRC) is a safe, welcoming space dedicated to supporting newcomer women and girls as they rebuild their lives in San Diego. Through participant-driven programming, the ...

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...

For any service company that bills on a recurring basis, a key variable is the rate of churn: How many customers cancel? In many competitive industries, churn can be substantial—some wireless carriers ...