In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

Artificial intelligence has moved from pilot projects to a central role in many life sciences strategies. What began as a set ...

What does the US conflict with Iran mean for what was already set to be a highly politicised World Cup this summer?

Israel launches strikes on what it says are Hezbollah targets in Lebanon, after the militant group fired rockets at Israel.

The BBC's State D Washington correspondent explain how the president is justifying the action and assess the risks ahead.

Israel says it is targeting sites "in the heart of Tehran", as new Iranian attacks are reported in Tel Aviv, Dubai, Doha and ...

Nine people were injured in a shooting during an event at a concert venue in Cincinnati early Sunday, March 1.

Refilling a bottle instead of throwing it away has become a popular way for people to reduce waste — a small, tangible action in response to larger environmental problems.

Decades of tips and investigations yielded charges against only two people. A combination of missed chances, narrow laws and ...