Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...

Fix broken processes before adding AI. Learn how better systems, empowered employees and smarter technology turn poor CX into ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions more ...

Large capital action aligns with expanding enterprise AI adoption Agentforce platform gains traction through global workforce ...