How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

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Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs — ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. What’s really powering AI? High-quality data—foundational ...

For decades, enterprise data infrastructure focused on answering the question: “What happened in our business?” Business intelligence tools, data warehouses, and pipelines were built to surface ...

While retrieval-augmented generation is effective for simpler queries, advanced reasoning questions require deeper connections between information that exist across documents. They require a knowledge ...

The initial surge of excitement and apprehension surrounding ChatGPT is waning. The problem is, where does that leave the enterprise? Is this a passing trend that can safely be ignored or a powerful ...

Bob Muglia is something of a bard of databases, capable of unfurling sweeping tales in the evolution of technology. That is what Muglia, former Microsoft executive and former Snowflake CEO, did ...

Even though it probably affects our lives every single day, most of us have no idea what a “knowledge graph” is. Asking your favorite voice assistant what the weather will be like tomorrow? That’s ...

The unprecedented explosion in the amount of information we are generating and collecting, thanks to the arrival of the internet and the always-online society, powers all the incredible advances we ...

Knowledge graphs are hyped. We can officially say this now, since Gartner included knowledge graphs in the 2018 hype cycle for emerging technologies. Though we did not have to wait for Gartner -- ...