For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

If you don’t feel comfortable maintaining your own computer or need help with a difficult problem, there are some excellent online professional support services that will do the work for you. These ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Computer and device support is provided in a wide variety of ways across campus, depending on the area in which you work. Faculty/Staff RIT-owned computers for faculty and staff are provided by a ...